Refunds and returns

You have the right to withdraw from the contract without having to provide any reasons and without incurring in penalties; you may do so within 14 business days from when the items were received. If you exercise your right of withdrawal, you should send an email to or a written notice sent by registered mail with return receipt, at the following address: Dezen Dezen, via EF Duca d'Aosta 6b, I-34123 Trieste, Italy.

Dezen Dezen will refund the full amount of the paid price, excluding the shipping costs (sending cost and return shipping cost), as soon as possible and in any case no later than 30 days after the date on which Dezen Dezen has been informed of your intention to exercise the right of withdrawal.